Booking and Cancellation Policies
Bloom Beauty Bar is by appointment only. When an appointment slot is reserved, I am honoring your time by being available, on time, and set-up for the service booked during that time. In the interest of mutual respect between the provider and client, my booking and cancellation policies are as follows.
If you are running late, please call or text. If I do not hear from you within 15 minutes of your reserved appointment time, you will be considered a No Show. If you manage to arrive late, but still within the 15-minute window, I will do my best to provide the service. For this to happen, some service steps may be skipped over, and you will still owe the full amount of the service. Please note that the time for your service will be shortened to accommodate my guests to come, so their service will begin on time.
Cancelling 48 Hours or Less Before Treatment
A 48-hour advance notice is required when cancelling/rescheduling your appointment. This allows someone else to book the appointment slot. Cancelling/rescheduling less than 48 hours prior to your appointment slot will forfeit your booking deposit.
Cancelling Less Than 24 Hours Before Treatment
Any cancellations or rescheduled appointments with less than 24 hours of notice are subject to a cancellation fee amounting to 50% of your scheduled service. The effort, time and resources put into each scheduled upcoming appointment is valuable and I’m implementing this and all policies for that reason.
No Show policies are strictly enforced. You will receive confirmation texts/emails and reminder texts/emails prior to your appointment, so this is seen as consciously choosing to forego your appointment and is not in line with a mutual respect between the provider and client. No Shows will be charged the full amount of the service with the card on file immediately after the 15 minute window discussed under Late Arrival. After one No Show you will also have to book all future appointments by paying in full at time of booking.
Non-Refundable Service Deposits
Deposits are non-refundable under any circumstances, but are available to use as a credit towards future appointments if you have not violated the reschedule, cancellation, or late policies outlined above.